Returns & Exchanges
We want you to feel confident and empowered in your Bluebella lingerie, which is why we offer a 30-day return window for all unworn items with original tags and hygiene seals intact. Please note that for health and safety reasons, certain items may be ineligible for return if the protective packaging has been opened.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags and hygiene strips remain attached and undamaged.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing